Nakheel Malls is putting safety first, with sanitisation, medical tests, and extra security in place to ensure the well-being of customers, staff, and tenants, as it prepares to reopen Nakheel Mall, Ibn Battuta Mall, Dragon Mart and other destinations across Dubai.
Nakheel Malls’ reopening strategy mandates COVID-19 tests for all customer service desk staff; sanitisation tunnels at its largest malls; a 30% increase in security staff; and an extensive pre-opening disinfection programme, which has begun at all its locations.
In addition, the measures will complement government protocols, including temperature screening at mall entrances; 24-hour sanitisation services; and strict social distancing policies.
The reopening dates at Nakheel Malls destinations – which will be open from 12 noon to 10 pm daily – are as follows: Club Vista Mare reopened on Saturday, 25 April; Golden Mile Galleria, Nakheel Pavilions, Palm Views, reopened on Sunday, 26 April; Nakheel Mall, Ibn Battuta Mall, and Dragon Mart will reopen on Monday, 27 April; and The Pointe will reopen on Wednesday, 29 April.
All customers, shop staff, and information desk employees at Nakheel Mall, Ibn Battuta, Dragon Mart, Golden Mile Galleria, and Nakheel Pavilions at Jumeirah Park, Jumeirah Islands, Discovery Gardens, Al Furjan, and Badrah need to pass a thermal screening test before entering the premises.
Sanitisation tunnels have been installed at larger malls for key workers, such as shop staff and delivery drivers.
A strict disinfection regime has been in place at all Nakheel Malls’ destinations for the last two months – including during the closure – and has been ramped up for the reopening.
Deep disinfection is taking place at all locations prior to opening, with an intensified sanitisation programme – including high touch point sterilisation every 30 minutes and regular cleanliness inspections by government authorities – continuing once operations begin.
Nakheel Malls will also soon launch a new service, under which goods can be ordered online and picked up at a dedicated collection point, further benefiting customers and retailers.
Commenting on the care taken in reopening, the managing director at Nakheel Malls, Omar Khoory, said: “We are leaving no stone unturned in getting ready to welcome back our visitors. Customer safety – and confidence – is crucial, and we are going the extra mile to make sure visitors, staff and ten ants are safe, and to protect public health as best we can.”
We are following government guidance and protocol across all our assets, with supplementary measures in place for added security. We are grateful for our customers’ loyalty and understanding during the last few weeks, and for supporting our restaurant tenants by ordering home delivery meals. We also thank them in advance for adhering to social distancing and other COVID-19 policies when they return to our malls.”
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